Everything You Need to Manage Your Portfolio

Built for property managers who deal with real work. Every feature in the portal maps to something you actually do every day.

Elsa

AI Assistant

Meet Elsa, Your AI Property Assistant

Always Growing

Elsa reviews every incoming maintenance request and decides the best next step — ask for more information, send safe troubleshooting guidance, or escalate to a vendor. She works quietly in the background so you don't have to.

Maintenance Triage

Reviews and triages every maintenance request

Auto-responds to tenants with safe troubleshooting steps

Detects emergencies and alerts you immediately

Summarizes request threads for quick context

Suggests vendor dispatch when escalation is needed

Fully configurable per property, category, and priority

Portfolio Q&A

Elsa also answers free-form questions about your whole portfolio — leases, tenants, maintenance, money, documents, applications, and notices — grounded only in your own data.

Elsa can also answer "how do I…" questions about using Carwoods, with a link to the page where you can do it.

Answers questions across your whole portfolio in plain language

Uses only your own data — properties, leases, tenants, requests, payments, and documents

Connects to an AI client you already use, like Claude or ChatGPT, with your explicit consent

Draws from the same monthly AI allowance as your maintenance requests, sized to your portfolio

Proposes changes — like recording a rent payment or updating a maintenance request — that happen only when you confirm them

Elsa's capabilities grow continuously as we add new features — more automation, smarter routing, and deeper integrations are on the way.Both capabilities draw from the same monthly AI allowance, sized to your portfolio.

Connect Claude, ChatGPT & Cursor with MCP

Carwoods includes a hosted Model Context Protocol (MCP) server. Connect the AI assistant you already use to your portfolio with the access you approve, then ask it about leases, rent, maintenance, and more. With change permissions you grant separately, it can also create and update records for you.

How the MCP server works

Mobile app for tenants and landlords

Give tenants and landlords a native Android app for the work that cannot wait — with iOS coming soon — while the full portal stays one sign-in away. Included on paid plans.

Maintenance requests: list, thread, reply, and photo attachments

Rent balance, payment history, and pay now (when online collection is live)

Push notifications for maintenance and account updates

Same portal sign-in for tenants, landlords, and admins

Landlord queue for inbound maintenance across properties

Leases, documents, and other portal areas open in-app when needed

Dashboard

See all open, in-progress, and resolved maintenance requests at a glance. One view for your entire portfolio.

Properties

Add and manage your rental properties with photos and listing details. Organize everything by unit.

Tenant Management

Invite tenants by email, track active leases, and control portal access — all from one tenant roster.

Maintenance Requests

Tenants submit requests through the portal. You track status, send messages, attach photos, and assign vendors — every step in one thread.

Payments

Record and track every rent payment in one place. Landlords log payment method, date, and amount; tenants see their payment history anytime. Integrated online rent payments through the portal are coming soon.

Move-out & Notices

Tenants give notice to vacate through the portal, including planned move-out date, reason, early-termination flag, and forwarding address. Co-tenants co-sign, and landlords accept, counter-propose a date, or reject — every step captured in a clean audit trail.

Notifications

In-app, email, and SMS notifications keep you and your tenants updated at every stage of a request.

Property Financials

See whether each property actually made money. Record the purchase and loan terms, log every cost — mortgage, taxes, insurance, HOA, repairs — and let the recurring ones repeat on schedule. Carwoods combines them with the rent you collected into a profit and loss for each property and a summary across your whole portfolio, ready to export as a spreadsheet or print.

Upkeep

Record what's installed in each property, keep a schedule of one-time and recurring upkeep, and get reminded before and after due dates. Assign routine tasks to your current tenants, and see everything due across your whole portfolio in one place.

Request statuses at a glance

Open

Acknowledged

Scheduled

Waiting on Vendor

Waiting on Tenant

Complete

Property managers get. Tenants get.

Property Managers Get

Full property and tenant CRUD

AI-assisted maintenance routing

CSV export and reporting

Notification policy controls

Lease and document management

Payments — record and track rent

Online rent collection — coming soon

Cap late fees per lease and waive them for a period when you choose

See rent status by tenant for any month — paid, pending, failed, or unpaid

Add a private calendar link to Google, Apple, or Outlook Calendar that shows lease end dates, move-out dates, maintenance visits, and Upkeep due dates

Respond to move-out notices (accept, counter, reject)

Tenants Get

Submit maintenance requests

Direct messaging with manager

Request status updates

Email, in-app, and SMS alerts

Profile and notification preferences

Rent payment history

Give notice to vacate and co-sign with roommates

Optional mobile app (Android; iOS coming soon)

Ready to get started?

See pricing